Trust & Safety

HousingPal actively monitors all listings for fraud and scams. We're committed to making Hyderabad's rental market safe for everyone.

How We Protect You

1

User reports a listing

Any user can report suspicious listings directly from the listing page.

2

Our team reviews the report

Our trust & safety team investigates all reports within 48 hours.

3

Evidence is verified

We verify the report against listing data, photos, and contact details.

4

Action is taken

Confirmed fraudulent listings are suspended immediately. Reporters are notified.

๐Ÿšฉ Red Flags to Watch Out For

Hyderabad rental scams follow predictable patterns. Learn to spot them:

Advance payment before visit

Never transfer money before physically visiting the property and meeting the owner.

Pressure to decide quickly

Scammers create urgency. Genuine owners give you time to decide.

Rent too good to be true

If the price is dramatically below market rate, it's almost always a scam.

Owner is "abroad" or "unavailable"

Classic scam setup. Insist on meeting in person before any payment.

Photos look too professional

Reverse image search listing photos. Scammers steal images from other sites.

Multiple people listing same property

If you see the same property from different numbers, it's a red flag.

Asking for OTP or bank details

Legitimate landlords never ask for OTPs. End the conversation immediately.

Refusing to show the property in person

Always insist on a physical visit before paying anything.

โœ… Stay Safe: Our Best Practices

Always visit the property in person before making any payment

Meet the owner or their authorised representative face-to-face

Verify owner identity using Aadhaar or other govt ID

Use HousingPal messaging to keep all communication on record

Pay only via bank transfer (IMPS/NEFT) โ€” never via UPI to unknown numbers

Take photos during your visit in case of future disputes

If scammed, immediately file a complaint at cybercrime.gov.in

๐Ÿ†˜ If You've Been Scammed

1

Do not transfer any more money

Immediately stop all payments and communication with the scammer.

2

Report to HousingPal

Use the "Report Listing" button on the property page so we can suspend it instantly.

3

File a cybercrime complaint

Visit cybercrime.gov.in or call 1930 (National Cybercrime Helpline) immediately.

4

Contact your bank

If you transferred money, contact your bank immediately to attempt a chargeback or recall.

5

File an FIR

Visit your nearest police station and file an FIR. Bring all evidence: screenshots, transaction IDs, listing details.

Frequently Asked Questions

Urgent Fraud Case?

For urgent matters involving active scams or immediate safety threats, contact us directly.

See a suspicious listing?

Open the listing you want to report, then click the "Report Listing" button in the sidebar.

1Find the listing
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2Open its detail page
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3Click "Report Listing"